Abstract geometric composition illustrating the quietest pride month in a decade is telling you something

June 2024 ยท Branding

The Quietest Pride Month in a Decade Is Telling You Something

Brands did not change their values this June, they changed their estimate of what the values would cost.

The Pride display at my neighborhood store is one endcap this year, past seasonal, mostly socks. Last June it took up the front third of an aisle. The June before that you could see it from the door.

Target said in May that its collection would only go to a subset of stores this year, and named customer response and team member safety as the reason. Since then I have watched a dozen other brands do the same thing without announcing it at all. Smaller activations. Later posts. A logo that changes on Instagram but not on the homepage.

Nobody issued a statement reversing anything. That is what makes this worth writing about.

These companies did not change their values this June, they changed their estimate of what the values would cost, which tells you the values were priced all along rather than held.

I have watched this from inside brand strategy rooms, so let me describe the meeting honestly. Nobody says we no longer support this. Someone says the word bandwidth. Someone says we want to be more thoughtful this year, more sustained, less performative. Someone has a slide about meeting the moment. By the end of the hour the activation is half its size and everybody leaves feeling responsible instead of frightened.

Here is the test I use now, and it is uncomfortable to apply to your own client list. A value is only a value at the price it costs you. Anything you do while it is free and stop doing once it gets expensive was a campaign, not a commitment. Campaigns are legitimate. Sell them internally as campaigns. Do not sell them as identity, because your employees can read a budget and your customers can count endcaps.

Patagonia is the tiresome example for a reason. When they sued over public lands they were not buying attention, they were paying a bill they had agreed to years earlier, in public, on the record. Ben & Jerry's has been losing customers over positions since before most of us had jobs and has never once treated that as a surprise. Neither brand had to make a quiet decision in a conference room in May, because neither had built a June that could be quietly unbuilt.

A value is only a value at the price it costs you.

The brands holding steady this month mostly share one boring trait. They did the work in the other eleven, in hiring, in benefits, in who gets cast and who gets paid, so June was a consequence rather than a program.

Portland Pride is next weekend. My karaoke bar in Southeast has had the flags up since long before flags were a retail category, and the host calls everyone baby in February too. I sang badly on Saturday. I will sing badly again. Consistency is the whole argument.