Abstract trophy shape flanked by dashed outlines of advertisements that were never produced

June 2024 ยท Strategy Process

The Cannes Lion that never ran.

Award shows celebrate work that consumers never saw. That should bother you more than it does.

Every June, the advertising industry gathers on the French Riviera to celebrate the best creative work in the world. The presentations are inspiring. The case studies are compelling. The reels are gorgeous. And a meaningful percentage of the work being awarded was created for an audience of twelve jurors, not the millions of consumers the brands claim to serve.

This is not a secret. Everyone in the industry knows it. The "scam ad" conversation has been happening for decades. But the practice persists because the incentives are too strong. Awards drive agency reputation. Reputation drives new business. New business drives revenue. So agencies keep making work that is designed first to win a Lion and second, if at all, to reach an actual consumer. And brands keep approving it, because a Cannes Lion on the mantel makes the CMO's annual review a lot easier.

The result is an industry that celebrates its own output while the audience it claims to serve has largely stopped paying attention.

The scam ad economy

The mechanics of this are well-established. An agency creates a campaign for a real client. The campaign runs in a single market for a minimal media spend, sometimes just enough to qualify as "live" under the award show's rules. The creative is extraordinary. The production value is cinematic. The insight is genuine. But the work was never intended to run at scale. It was intended to run just enough to be eligible.

Sometimes the client doesn't even know. I've seen cases where an agency's creative team developed award entries alongside, or instead of, the actual campaign work. The paying client got the safe, committee-approved creative. The award show got the brave, boundary-pushing version that the client would never have approved for national media. Two campaigns, one budget, and the award entry wasn't the one that ran.

Other times it's more legitimate but still distorted. A campaign runs in one city for two weeks. The results are real, but the scale is negligible. The case study film presents it as a sweeping cultural moment. The reality is a geo-targeted test that reached a few thousand people and moved no business metrics at any meaningful scale. The award jury sees the film, not the media plan.

Why this matters beyond the industry

You could argue that this is an inside-baseball problem. Agencies gaming awards is not exactly a crisis for civilization. But the distortion has consequences that extend beyond the award show circuit.

When the industry's definition of "best" becomes detached from the audience's experience, the work gets worse for everyone. Young creatives learn that the path to career advancement is making award-winning work, not effective work. Those aren't always the same thing. The skills that win a Lion, the cinematic case study film, the provocative insight, the beautiful production, are not always the skills that drive brand growth, message retention, or purchase behavior.

When the industry's highest honor goes to work the audience never saw, we've stopped measuring advertising and started measuring art direction.

I've worked with junior strategists who could dissect a Cannes Grand Prix entry with surgical precision but couldn't write a media brief that connected creative to business outcomes. They'd absorbed the industry's revealed preference: the work that gets celebrated is not the work that gets results. It's the work that gets other advertising people to stand up and clap.

This creates a talent pipeline that's optimized for the wrong output. The best young people in advertising want to make the kind of work they see winning awards. That work is increasingly disconnected from the kind of work that actually builds brands. The gap between what the industry celebrates and what the market needs is widening, and the award shows are accelerating the divergence.

The case study industrial complex

The case study film has become its own art form, and that's part of the problem. A two-minute case study can make almost anything look like a breakthrough. The formula is reliable: open with a tension, introduce the insight, reveal the idea, show the execution, close with the results. The music swells. The metrics appear on screen. The jury votes.

But the case study is a narrative, not an audit. It selects the data that supports the story and omits everything else. A campaign that generated enormous social conversation but moved no sales figures will lead with the conversation metrics. A campaign that drove short-term sales but eroded brand perception will lead with the sales numbers. The case study always argues for its own success, and the jury doesn't have the time or incentive to poke holes.

I've been involved in writing case study entries, and the process is revealing. You start with the work and build the argument backward. What metrics support this? What story makes this feel inevitable? What context makes this look brave? It's persuasion, not reporting. And the best case study writers in the industry are extraordinarily good at making modest work look heroic.

The effectiveness countermovement

To be fair, the industry has started to self-correct. The IPA Effectiveness Awards in the UK have pushed back on this dynamic for years, demanding rigorous evidence of commercial impact. The Effies have gained stature. Cannes itself has tried to add effectiveness criteria to its judging. These are meaningful steps.

But the corrections are swimming against a cultural current. The prestige still flows to the creative awards. The trade press still leads with the Grand Prix winners, not the effectiveness case studies. The agency holding companies still count Lions in their earnings calls. The incentive structure hasn't fundamentally changed, even if the conversation around it has gotten more honest.

The industry will keep optimizing for awards until clients start hiring agencies based on business outcomes instead of trophy cases.

And here's where brand-side leaders bear real responsibility. Every CMO who lists "win a Cannes Lion" as a KPI for their agency relationship is reinforcing the problem. Every procurement team that evaluates agencies partly on their award count is paying for creative that may never reach a consumer at scale. The demand signal from the client side is clear: awards matter. So agencies deliver awards, even when awards and effectiveness part ways.

What we should be celebrating

The best advertising I've encountered in my career is almost never the most awarded. It's the campaign that ran for three years and slowly, relentlessly built a brand position in consumers' minds. It's the messaging framework that survived four CMO transitions because it worked too well to change. It's the social campaign that drove measurable conversion because it reached the right people with the right message at the right moment, even though the production budget was modest and the concept wasn't cinematic enough for a case study film.

This work rarely makes it to Cannes. It's not visually stunning enough. It doesn't have a provocative insight that makes a jury member lean forward. It just works. Quietly, consistently, at scale. And because it works quietly, nobody stands on a stage in the south of France and applauds it.

I'm not arguing against celebrating great creative. The industry needs craft, ambition, and creative bravery. But it needs those things in service of actual audiences, not award juries. A Lion that represents work millions of people experienced and responded to is meaningful. A Lion that represents a two-week geo-targeted test that existed primarily to be entered in the competition is a trophy for the wrong game.

The best advertising in the world should be advertising that people actually saw. That shouldn't be a controversial position, but in this industry, it still is.