Abstract geometric composition illustrating against brand pessimism: why i'm optimistic about 2021

December 2019 ยท Brand Strategy

Against Brand Pessimism: Why I'm Optimistic About 2021

This year clarified what matters. That clarity is fuel for better brands.

I spent Saturday morning at Ovation with a stack of year-in-review decks a friend had forwarded me, and by the third one I wanted to lie down on the floor. Trust is collapsing. Attention is gone. The consumer no longer believes you. Every deck ended on the same slide: a stock photo of a storm and the word RESILIENCE in forty-point type.

Nobody in this industry gets paid to be hopeful. Pessimism reads as rigor. Stand up in a January planning meeting and say things are looking pretty good, and someone will ask what data you have. Say the market is in freefall and nobody asks anything at all.

Which is exactly the problem.

Because the last twelve months did not go the way the storm slide says they did. I have watched this from inside brand strategy rooms and from the client side of the table, and the pattern I keep seeing is not collapse. It is a narrowing of what you can get away with.

The decade where a brand could claim anything is over, and what replaced it is a market that pays real money for being specific, checkable, and willing to be held to it.

Three reasons I am going into next year genuinely optimistic.

One, positioning got sharper because vagueness stopped working. Oatly did not win on oat milk. It won on a voice so particular you could identify it with the logo cropped out. Liquid Death is selling canned water to people who do not care about water. Patagonia keeps telling customers to buy less and keeps growing. None of that is a trick. It is sacrifice, which is the only part of positioning that has ever mattered.

Two, small became viable at a scale it never was. A Portland brand can now reach the exact eleven thousand people who want it without buying a single billboard. Salt & Straw went from one window to a national mailing list on the strength of flavors nobody else would risk. Distribution used to be the moat. It is a line item now.

Three, the measurement fog is finally lifting, and I mean that as good news. California's privacy law takes effect in a few weeks and half the industry is treating it like weather. It is not weather. It is a forcing function that makes brands earn the data they collect, and the ones that earn it will beat the ones that scraped it.

Yes, there is plenty to be annoyed about. Purpose is still theater. The average CMO still will not last three years.

Pessimism reads as rigor.

But annoyance is not despair, and I refuse to open a new year on a storm photo. I came home from Ovation, opened my laptop, and Truffles sat directly on the keyboard while Barnaby swept a pen off the desk. Neither of them has read a year-in-review deck. Both of them seem fine.