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April 2024 ยท Audience Strategy

The creator economy has a middle-class problem.

A handful of creators get the deals. Everyone else gets a rate card and a prayer.

Last year I helped an outdoor brand build its influencer program from scratch. The brief was simple: find creators who could speak credibly to weekend hikers. Not mountaineers, not vanlife photographers. Just normal people who hit a trail on Saturday morning and wanted gear that worked.

We found them. Dozens of creators in the 80K to 200K follower range with engaged audiences and content that looked like the lives their followers actually lived. Engagement rates north of four percent. Comment sections full of real questions about real products.

Then we tried to book them. Half didn't respond. A quarter had quit brand work entirely because the rates didn't cover production costs. The rest had no manager, no rate card, no experience navigating anything beyond a one-off gifting arrangement. A four-week activation turned into a two-month slog.

That project confirmed something I've seen on every influencer engagement since: the creator economy has a middle-class problem. And it's costing brands more than they realize.

The top gets everything

The creator economy is reportedly worth north of a hundred billion dollars globally. That number sounds like a rising tide. It is not. The vast majority of that value flows to a vanishingly small number of creators at the very top. Mega-creators with millions of followers command six-figure deals, have management teams, and operate as de facto media companies.

Brands default to them for understandable reasons. A recognizable name makes the internal sell easier. The CMO has heard of them. The partnership looks impressive on a quarterly deck. There's a whole ecosystem of agencies built to facilitate exactly this kind of deal, which means the mechanics are smooth even when the strategy is lazy.

But the engagement math rarely holds up. A creator with five million followers and a 0.8 percent engagement rate is not reaching five million people. They're reaching a fraction of that, and the fraction that does engage is broad and shallow.

The mid-tier creator with 150K followers and a five percent engagement rate often drives more qualified attention than the celebrity with fifty times the audience. But qualified attention is harder to put on a slide.

The middle is hollowing out

Creators in the 50K to 500K follower range occupy an awkward position. They're too big to ignore and too small to matter in the way brands think about scale. They have real audiences built on genuine expertise or community trust. They also have real costs. Equipment, editing, studio space, the hours that go into a single polished post. Unlike mega-creators, they rarely have management behind them.

The economics simply don't work. A brand offers a few hundred dollars for a post that takes eight hours to produce. The creator does the math. The creator stops responding. They either scale up into a different tier entirely or stop doing commercial content altogether. The middle thins out.

I've watched this happen across categories. A food creator I worked with had 120K followers, mostly home cooks in the Pacific Northwest who trusted her recommendations completely. She turned down brand work for a full year because the offers were insulting relative to the effort. She wasn't being precious. She just couldn't justify the time. When she came back, her rates had risen past what most mid-market food brands could reach. The window where she was both accessible and affordable had closed.

Why brands keep getting this wrong

The structural reasons are more interesting than the obvious ones. Yes, brands chase big names because big names feel safe. But the deeper problem is that the infrastructure for discovering, vetting, and working with mid-tier creators barely exists.

Influencer platforms are built around searchable databases with follower counts as the primary filter. That architecture rewards scale. A brand manager searching for "fitness creators" gets a list sorted by audience size, not by engagement quality or niche relevance. The platforms optimize for deals that close fastest, which means creators who already have management and media kits. The top tier, again.

There's also an internal incentive problem. The person running influencer strategy is often measured on reach and impressions. Nobody gets promoted for booking thirty creators with 80K followers each, even if the aggregate engagement crushes a single celebrity placement. The reporting is messier. The coordination is harder. The story is less clean.

I worked with a consumer tech company that had this exact dynamic. Their influencer lead knew the mid-tier approach would perform better. She'd run the analysis. But her leadership wanted a campaign they could point to in an earnings call. "We partnered with one person you've definitely heard of" plays better in that room than "we activated a distributed network of niche voices." She booked the celebrity. The campaign underperformed.

What actually works in the middle

The brands I've seen succeed with mid-tier creators share a few traits. They invest in relationships before they invest in campaigns. They treat creator partnerships as ongoing rather than transactional. They pay fairly, which in practice means paying for the production work, not just the reach.

They also build internal processes that make mid-tier partnerships manageable at scale. Templated contracts flexible enough for creators without managers. Creative briefs that give direction without stripping out the voice that makes the creator valuable. Measurement frameworks built around engagement depth and conversion rather than raw impressions.

Fair compensation isn't charity. It's the cost of keeping the middle class of creators in business long enough to be partners rather than vendors.

One approach I've seen work well is what I think of as the cohort model. Instead of one massive creator deal, a brand builds a roster of ten to fifteen mid-tier creators in a specific niche and runs with them across multiple quarters. The creators get predictable income. The brand gets consistent content from trusted voices. Both sides learn what works and iterate. It's less glamorous than a celebrity announcement, but the performance data is almost always better.

The real cost of ignoring the middle

When the creator middle class thins out, brands lose something they can't easily replace. They lose the voices that sound like real people talking about real experiences. They're left choosing between expensive celebrities who deliver impressions and micro-creators who don't yet have the production quality to move the needle.

The hollowing out also makes the ecosystem fragile. When all the value concentrates at the top, brands become dependent on a small number of creators with enormous leverage. Those creators can raise rates, demand exclusivity, or simply move on. The brand has no bench. The mid-tier creators who could have been that bench left because nobody made it worth their time.

I keep coming back to that outdoor brand project. The creators we needed existed. They had the audiences, the credibility, the quality. What they didn't have was an economic reason to keep doing brand work. We made it work by paying properly and building a real program. But we almost didn't. The temptation to book a big name and call it done was constant.

The creator economy doesn't have a supply problem. It has a distribution problem. The talent is in the middle. The money is at the top. Until brands close that gap, they'll keep overpaying for reach and underpaying for influence.