Abstract geometric composition illustrating keeping portland weird is getting exhausting

June 2019 ยท Culture

Keeping Portland Weird Is Getting Exhausting

When the slogan becomes the job, the city loses the thing that made it weird.

There is a sticker on the door of a coffee shop on Hawthorne that reads KEEP PORTLAND WEIRD, and taped beside it, a laminated card explaining the new mobile ordering system. I stood there Monday morning holding the door open for nobody, doing the math on that.

I have lived here nine years and I love this city with the particular defensiveness of someone who moved here on purpose. But the slogan has stopped describing us. It started assigning us homework.

Weird used to be a byproduct. Someone put bacon on a maple bar because they thought it was funny, and it was funny, and then it was a postcard, and then a t-shirt, and then a tote bag in the airport terminal. The joke got institutionalized. Now the line is forty minutes long and nobody standing in it is laughing.

Which is exactly what happens to brands.

A distinctive trait stops being distinctive the moment you start performing it on purpose.

I have watched this from inside brand strategy rooms. A company shows up with something genuinely odd about it, some founder habit or regional accident, and within two quarters that oddity has been extracted, named, and written into a voice guideline with three approved examples and a do-not-use list. The team then spends a year hitting the mark. The mark is dead by month four.

Here is the part that gets lost. Weird is not a tone. It is a consequence. Salt & Straw is not beloved because someone decided the brand should be quirky. It is beloved because the people making the ice cream are actually curious about pear and blue cheese, and curiosity produces strange results on its own schedule. Powell's does not perform bookishness. It just has too many books.

The brands that age badly are the ones that turn a symptom into a strategy. The brands that age well keep doing the underlying thing and let the symptom take care of itself. One is a personality. The other is a costume, and costumes get heavier every year you wear them.

So if your brand has a weird streak, protect the source of it, not the evidence of it. Fund the curiosity. Keep the person who says the odd thing in the room. Stop putting the odd thing on a tote bag.

Weird is not a tone. It is a consequence.

I got my coffee. The barista asked if I wanted the app, and I said no, and she said honestly, same. That exchange was weirder and more Portland than anything printed on the door. Then I went home to Truffles and Barnaby, who have never once been asked to be interesting, and who were, effortlessly, both asleep in the same sunbeam by nine in the morning.