Abstract geometric composition illustrating what portland craft culture taught me about category creation

August 2017 ยท Brand Strategy

What Portland Craft Culture Taught Me About Category Creation

When everyone is small-batch, nobody is special. Until someone redefines what small-batch means.

Living in Portland means being surrounded by small-batch everything. Small-batch coffee, small-batch beer, small-batch chocolate, small-batch soap, small-batch leather goods. At some point 'small-batch' stopped being a differentiator and started being table stakes. Every maker is artisanal. Every product is crafted. The words mean nothing.

And yet some Portland brands broke through anyway. Salt & Straw isn't just ice cream. They made weird seasonal flavors into an event, a cultural calendar, a reason to stand in line. Stumptown didn't just roast coffee. They changed what coffee shops could be. Powell's didn't just sell books. They made bookstore-as-pilgrimage possible.

What separated the winners from the noise wasn't craft quality (everyone here makes excellent things). It was the boldness to define the category rather than compete within it. They didn't say 'we're the best small-batch X.' They said 'here's a new way to think about X entirely.'

This is the lesson I bring into client work constantly: craft is not a strategy. Quality is not a strategy. Those are prerequisites. Strategy is the frame you build around the craft that makes people understand why YOUR version matters in a sea of equally excellent options.

This is the lesson I bring into client work constantly: craft is not a strategy.

I need to stop writing and go get an Ovation coffee because thinking about Portland craft always makes me want to participate in it. Truffles and Barnaby are supremely uninterested in craft culture but they'll take the warm lap when I come back.