Abstract geometric composition illustrating pausing your pac money is not a values statement

January 2021 ยท Crisis Communications

Pausing Your PAC Money Is Not a Values Statement

A donation freeze with no end date is a press release wearing a conscience.

By yesterday afternoon I had read eleven of them and could predict the fourth sentence before I got to it. Marriott. Blue Cross Blue Shield. American Express. Commerce Bancshares. Hallmark, which went further than most and asked for money back.

The structure is identical every time. A sentence about the events of last week. A sentence about the peaceful transfer of power. Then the announcement: the company is pausing, suspending, or reviewing PAC contributions.

Pausing. Suspending. Reviewing.

Three words that share one useful property, which is that none of them has an end date attached.

A donation freeze with no defined end, no named threshold, and no disclosure of what resumes it is not a values statement, it is a press release wearing a conscience.

I want to be fair about this. Some of these companies are moving faster than their boards are comfortable with, and a pause is a real internal fight that somebody won. Hallmark asking for a refund is a genuinely uncomfortable act and it should be credited as one. The problem is not that the pause is meaningless. The problem is what the language is engineered to do.

It is engineered to be recoverable. Every one of these statements can be quietly walked back in six months without a second announcement, because nothing was promised. That is not an accident of drafting. I have watched this from inside crisis rooms and I can tell you the exact moment it happens: legal asks what happens if we want to resume, and comms answers by removing a date.

Here is the test I would apply to any of these, and the test any reporter will apply by summer. What specifically ends the pause? Who decides? Will you disclose the decision, or will it show up in an FEC filing that nobody reads until somebody makes a spreadsheet? A commitment that cannot be checked is not a commitment. It is a mood.

The brands that survive this genre intact will be the ones that put a number and a date on it. The rest have taken on a debt that comes due the first quarter they start writing checks again, and the story then will not be about January. It will be about the paragraph they wrote in January.

A commitment that cannot be checked is not a commitment. It is a mood.

Say less and mean it, or say the specific thing and take the hit. There is no third option that survives contact with a follow up question.

I have been reading these at my kitchen table in the rain all week with Barnaby standing on the keyboard, which is his position on corporate political giving and honestly a defensible one.