Abstract geometric composition illustrating nobody knows what halloween is and the candy aisle shows it

October 2020 ยท Consumer Insights

Nobody Knows What Halloween Is and the Candy Aisle Shows It

An occasion brand is only as stable as the ritual underneath it, and this year the ritual is up for a vote in every household.

The candy aisle at the Fred Meyer on Hawthorne looks exactly the way it looked last October. Same orange endcap, same pyramid of fun size bags, same cheerful sign about the neighborhood favorite, addressed to a neighborhood that has not decided yet whether it is doing this at all.

Two aisles over, a woman asked her friend whether anyone was even going to come to the door.

Nobody in that store knows what Halloween is this year. Not the shopper, not the buyer, not the brand that shipped the pallet.

An occasion brand never owns the occasion. It owns a script for the occasion, and this year the script is being rewritten in a few million living rooms with no brand in the conversation.

Candy in October is not a category. It is a ritual with a supply chain attached. Doorbell, bowl, costume, sidewalk, the negotiation on the porch about how many. Remove the doorbell and what is left is a bag of chocolate in a house where two adults live, which is a different purchase at a different volume.

The CDC put traditional trick or treating in the higher risk column late last month. Cities have gone four directions since. Some discouraged it outright, some issued guidance about distance and wrapped bags, and some said nothing, which reads as its own answer. Meanwhile the inventory in that aisle was forecast last fall by people using last fall's ritual.

I have watched three responses.

The first is to pretend. Same creative, same endcap, same doorbell in the spot. It offends no one. It also tells every shopper you have not looked at their street.

The second is to apologize. Solemn voiceover, slow piano, we know this year has been different. Halloween belongs to sugar and rubber masks and eight year olds screaming in the dark. Grief does not sell it.

The third is to hand people a new script, which is the only one that works. Give people a thing to do. The candy chute taped to the porch rail. The driveway table with the bowl at the far end. The hunt through the house for kids too small to know they were promised a street.

Salt & Straw does this every October without appearing to think about it. The flavors get attention, but the ritual is the product, the line down the block, the argument in the car about who has to order the weird one. The line is spaced out on the sidewalk now and the ritual survived, because they built the new version instead of waiting to see if the old one held.

Give people a thing to do.

I bought two bags anyway. There is a wrapping paper tube in my closet that is about to become a chute, and if nobody walks up my steps on the thirty first, that is what November is for.