Abstract geometric composition illustrating nfts, or: the emperor has new jpegs

March 2021 ยท Brand Strategy

NFTs, or: The Emperor Has New JPEGs

Let me back up. NFTs, or non-fungible tokens, are essentially digital certificates of ownership recorded on a blockchain. You are not buying the image itself. Anyone can right-click and save the im...

Beeple sold a digital collage for $69 million at Christie's and I have been staring at my ceiling trying to understand what that means for about three days now.

Let me back up. NFTs, or non-fungible tokens, are essentially digital certificates of ownership recorded on a blockchain. You are not buying the image itself. Anyone can right-click and save the image. You are buying a token that says you own it. It is like buying the deed to a house, except the house is a JPEG and anyone can live in it for free and also the house might be an animated cat.

And people are spending millions on them.

My strategist brain is doing that thing where two completely contradictory thoughts exist simultaneously. Thought one: this is a speculative bubble driven by crypto wealth looking for status symbols, and most of these assets will be worthless in two years. Thought two: the underlying mechanic of digital scarcity and provable ownership will fundamentally reshape how brands think about digital goods, membership, and community.

Thought one: this is a speculative bubble driven by crypto wealth looking for status symbols, and most of these assets will be worthless in two years.

Both of these things can be true at the same time.

Here is what I think brands should actually pay attention to, beneath the hype. NFTs are not interesting because of art. They are interesting because they solve the digital goods problem. For twenty years, digital goods have had zero scarcity. You can copy anything infinitely at zero cost. That made digital goods feel worthless even when people spent thousands of hours in digital environments.

Now imagine Nike can sell 10,000 digital sneakers that you can wear in every metaverse environment, and you can prove you own them, and you can resell them. Imagine a concert ticket that becomes a collectible proving you were there. Imagine a loyalty program where your membership tier is a tradeable asset.

Those applications are real and coming whether or not the current art market is a bubble.

But here is my concern for brands rushing to mint NFTs right now: most of them are doing it for press, not for product strategy. Taco Bell sold taco GIFs. Charmin minted toilet paper art. Pringles made a virtual flavor. These are PR stunts dressed up as innovation, and consumers can smell the difference.

The brands that will win in this space are the ones who ask: what problem does digital ownership solve for my customer? Not: how do we get a headline about being in the NFT space?

I am keeping a close eye on NBA Top Shot, which is selling basketball highlight clips as collectible moments. It works because basketball fans already collected physical cards. The behavior existed; the medium just changed. That is an insight. Taco Bell selling a taco GIF is not an insight. It is a tweet that costs $25 in gas fees.

My prediction: 95% of brand NFT projects launched in 2021 will be forgotten by 2023. The 5% that survive will be the ones that created genuine utility or community, not just artificial scarcity for its own sake.