Abstract geometric composition illustrating elon bought twitter. now what does your brand do?

October 2022 ยท Platforms & Media

Elon Bought Twitter. Now What Does Your Brand Do?

I've spent the weekend fielding questions from friends, former colleagues, and my group chat: "Should brands leave Twitter?" Let me give you the strategist answer, which is unsatisfying but correct...

It's done. Elon Musk closed his $44 billion acquisition of Twitter last Thursday, walked into the office carrying a sink, and by Monday had fired most of the C-suite. The man literally brought a prop. If that's not a brand statement, I don't know what is.

I've spent the weekend fielding questions from friends, former colleagues, and my group chat: "Should brands leave Twitter?" Let me give you the strategist answer, which is unsatisfying but correct: it depends, and also slow down.

Here's what we actually know right now: Musk owns Twitter. He's making changes fast. The content moderation approach will likely shift. Verification might become paid. The workforce is being gutted. Beyond that, we're operating on speculation and vibes.

What we don't know: what Twitter looks like in six months. Whether advertisers actually leave or just threaten to. Whether users stay, leave for Mastodon, or simply keep doomscrolling through the chaos like we always do.

So here's my framework for thinking about this if you're a brand strategist right now:

Step one: Separate the platform from the person. Twitter-the-product still has 238 million daily active users. Your audience is still there. The platform still works (for now). Pulling your brand off Twitter because you personally dislike Elon is not a strategy. It's a feeling wearing a strategy costume.

Step two: Define your actual risk. What are you worried about? Brand safety? Content appearing next to harmful material? That's a real concern, but it was a concern before Musk too. If your brand safety tools work today, they'll probably still work next month. If moderation meaningfully degrades, then reassess.

Step three: Watch the user base. Brands go where audiences are. If Twitter's user base materially shrinks over the next quarter, that changes the math. But performative user exits rarely stick. Remember when everyone was going to leave Facebook? Instagram? They didn't. People's social graphs are sticky.

Step four: Don't make a statement you can't sustain. If you're going to pull ad spend or leave the platform, do it because the numbers justify it, not for a PR moment. Because if you announce you're leaving Twitter with great fanfare and then quietly come back in three months when the news cycle moves on, you look worse than if you'd said nothing.

Here's what I'm actually watching: the advertiser exodus narrative. Several major brands have reportedly paused spend. If that continues, Twitter will have to make concessions to advertisers or find new revenue. Musk's incentives will become clearer once the financial pressure is real.

My honest prediction? Most brands will stay. They'll reduce spend temporarily, make some careful public statements about "monitoring the situation," and then quietly resume normal operations once a new equilibrium establishes itself. That's not brave. But it's probably rational.

The real strategic question isn't whether to leave Twitter. It's whether you've been over-indexed on any single platform, and whether this moment is the catalyst to finally diversify your owned media strategy. If the answer is yes, that's the actually useful takeaway from this chaos.

The real strategic question isn't whether to leave Twitter.