Abstract geometric composition illustrating the dei rollbacks are not about inclusion. they are about brands that never meant it.

March 2024 ยท Brand Strategy

The DEI Rollbacks Are Not About Inclusion. They Are About Brands That Never Meant It.

The companies rolling back DEI are the same ones that made it a PR strategy in 2020.

Corporate America is quietly dismantling its DEI infrastructure. Leadership roles eliminated. Programs defunded. Public commitments walked back. The language on websites carefully scrubbed to be vaguer, softer, less committal. And I need to talk about what this reveals about brand purpose, because the lesson is uncomfortable for everyone.

And I need to talk about what this reveals about brand purpose, because the lesson is uncomfortable for everyone.

The companies rolling back DEI are the same ones that made it a PR strategy in 2020.

When Yvon Chouinard gave Patagonia away to fight climate change, he didn't just make a donation. He made every other CEO's 'sustainability commitment' look like what it was: a press release.

This is not a coincidence. When you build a purpose-driven initiative primarily as a brand positioning play rather than as a genuine business strategy, it has no structural resilience. It lives in the marketing budget. It reports to communications. It exists as long as the cultural winds favor it and collapses the moment those winds shift.

Compare this to companies where inclusion is embedded in product design, hiring pipelines, supplier diversity, and leadership composition as operational decisions rather than marketing ones. Those companies are not rolling back, because they never positioned it as a campaign to begin with. It is just how they run.

Brand purpose was always the wrong framing.

I have been saying this since approximately 2021 and taking heat for it: "brand purpose" as a category is strategically broken. Not because purpose does not matter. It does. But because the industry turned purpose into a creative brief rather than an operational commitment. We made beautiful films about values and then changed nothing about how the business actually operates.

The result was inevitable. Purpose-as-performance is inherently fragile because it has no structural foundation. It is a veneer. And veneers peel.

The brands being rewarded for rolling back are not being rewarded because the market hates inclusion. They are being rewarded because the market hates hypocrisy. Investors and consumers are sophisticated enough to recognize when a commitment was cosmetic, and they punish the artifice whether it is being applied or removed.

What actually works:

The brands that will navigate this moment without damage are the ones that can answer a simple question: "If you removed all the marketing language, would anyone be able to tell what you believe based solely on how you operate?"

If the answer is yes, you are fine. If the answer is no, you were never doing the work. You were doing the performance of the work.

The lesson for strategists:

Stop advising clients to lead with purpose in their communications unless you can also demonstrate that the purpose is embedded in their operations, incentive structures, and decision-making frameworks. Purpose that lives only in the brand book is not purpose. It is copywriting. And it will be abandoned the moment it becomes inconvenient, as we are watching happen in real time across every industry.

This is a hard truth. But hard truths are where good strategy lives.