Abstract geometric composition illustrating clubhouse, fomo, and the velvet rope playbook that always works

February 2021 ยท Brand Strategy

Clubhouse, FOMO, and the Velvet Rope Playbook That Always Works

The app is invite-only. iPhone-only. Audio-only. No recordings. No replays. No algorithm. If you missed it, you missed it.

I got my Clubhouse invite in late January from a former colleague who works in VC, which tells you everything about the platform's initial audience composition. Within a week, I was listening to Elon Musk interview Robinhood's CEO Vlad Tenev while 5,000 people listened and another 50,000 tried to get in.

The app is invite-only. iPhone-only. Audio-only. No recordings. No replays. No algorithm. If you missed it, you missed it.

And it is working spectacularly.

As a brand strategist, I am fascinated by Clubhouse not because of its technology, which is honestly not that impressive, but because it is executing the velvet rope growth playbook with textbook precision. And that playbook is older than Silicon Valley.

Consider the lineage: Gmail launched invite-only in 2004. Spotify was invite-only in the US. Pinterest. Ello. Facebook itself started at Harvard and expanded school by school. Even Costco, fundamentally, is an invite-only store with a membership fee as the velvet rope.

The mechanic works because it exploits two deeply human impulses simultaneously. First, scarcity bias: if not everyone can have it, it must be valuable. Second, social currency: if I have an invite to give, I have power. I am the tastemaker. I am the gatekeeper.

First, scarcity bias: if not everyone can have it, it must be valuable.

What Clubhouse added to this formula is FOMO on steroids. Because rooms are ephemeral and unrecorded, every conversation is a you-had-to-be-there moment. Miss the room where Naval Ravikant and Marc Andreessen discussed the future of media? Too bad. It is gone forever. The content literally ceases to exist.

This is the anti-Netflix model. Instead of everything available all the time, it is nothing available ever again. And for a culture exhausted by infinite content libraries and decision fatigue, that constraint is weirdly refreshing.

But here is my strategic concern. Exclusivity is an incredible launch mechanic and a terrible long-term strategy. Every invite-only platform eventually has to open the doors or die. And when the doors open, the early adopters who loved the intimacy leave because the thing that made it special was the smallness.

I have seen this cycle kill brands in luxury fashion. The moment something becomes accessible, the people who valued it for its inaccessibility move on. Clubhouse is currently in the honeymoon phase where the scarcity creates the value. The hard part is transitioning to a phase where the product creates the value.

My prediction: Clubhouse has about six months before the exclusivity wears off and they need actual product differentiation. Twitter Spaces is already copying the format without the gatekeeping. When the velvet rope comes down, what is left?

For now, though, I will admit it is kind of nice to be in a room where everyone chose to be there. Even if I am mostly lurking while folding laundry in Portland at 10 PM because all the good rooms are on East Coast time.